”In my experience, KRIs deliver substantially more value when they’re either leading or current. This is because of their predictive nature relative to the business objective or KPI that they support. While current indicator KPIs measure performance, the best KRIs help us predict how to improve that performance” Dan Zitting – Managing Director & CEO, Galvanize at Diligent
Source: WeGalvanize
About Dan Zitting
Chief Product & Strategy Officer at Diligent, the leading provider of SaaS solutions for enterprise governance, risk management, and compliance (GRC) globally. Recognized by Forrester & Gartner as category leader, 20,000+ enterprises and governments in over 130 countries use Diligent’s platform to build more successful, equitable, and sustainable organizations.
