Executive Summary
The Cybersecurity and Infrastructure Security Agency (CISA) helps to secure the safety of the nation’s critical assets, including the social media accounts of federal civilian executive branch (FCEB) agencies.
Many federal agencies and other organizations use various social media platforms as a primary way to engage with the public. However, although these platforms provide a mechanism for rapid outreach, an organization’s social media accounts, if compromised, can be used to spread false or sensitive information to a wide audience
This document includes the following constraints and assumptions:
- Due to varying services offered across social media providers, some recommendations may not apply
to every organization’s social media account(s). - None of the recommendations in this product should be considered a formal endorsement from the
United States government to procure or utilize any specific service. - All recommendations are provided as-is.
- This guide assumes the audience has an understanding of authentication and social media platforms
