Hackers stole personal data including Social Security numbers, addresses and account numbers of home mortgage holders at KeyBank, the bank reports, in the breach of a third-party vendor that serves multiple corporate clients.
The hackers obtained the information on July 5 after breaking into computers at the insurance services provider Overby-Seawell Company, according to a letter that Cleveland-based KeyBank sent to affected residential mortgage customers.
KeyBank, which operates in 15 states and has close to $200 billion in assets, would not say how many of its customers were affected or answer any other questions about the breach. In a statement, it said it was notified of the data theft on Aug. 4 and KeyBank systems and operations were unaffected.
Overby-Seawell did not respond to phone messages and emails sent to executives seeking comment. In the statement sent Friday to The Associated Press, KeyBank said Kennesaw, Georgia-based Overby-Seawell “suffered a cybersecurity incident that compromised data of its corporate clients.” It did not elaborate.
According to its website, Overby-Seawell’s customers include banks, credit unions, mortgage servicers, finance companies and property investors. Its products include a tracking system for real-time insurance monitoring that can be integrated with other financial industry software platforms.
KeyBank said Overby-Seawell had notified law enforcement and was investigating the breach with the help of third-party cybersecurity experts. It encouraged the mortgage holder to sign up for free fraud monitoring.
