EPISODE DETAILS
UX and cybersecurity have a lot of things in common: it can be hard to get buy-in from stakeholders and both are often thought about only after something goes wrong. Natalie Hill, a senior product designer with expertise building network, web, and email security solutions, talks understanding information security risk, balancing ease-of-use without introducing unnecessary risk, as well as tips for working with teams and getting stakeholder buy-in.
SHOW NOTES
In this episode we talk about:
- Thinking about cybersecurity risk from a UX practitioner’s perspective.
- Balancing ease of use while not introducing unnecessary risk.
- Building personas and scenarios for bad actors so you can make conscious decisions about how controls might be circumvented.
- The importance of content strategy and collaborating with UX writers.
- Tips for conducting user research when it’s difficult to get access to end users.
